Winning the Delivery Game

Technology - Takeout - Trends


September 25, 2019
From 11:00 AM to 2:30 PM Eastern Time (US & Canada)


Sysco Columbia, LLC
131 Sysco Ct, Columbia


July 10 - September 25, 2019
Ending at 2:00 PM Eastern Time (US & Canada)

As off-premise dining is on the rise we invite you to join us Wednesday, September 25th for a day of learning as we discuss the growing trends of food delivery and online ordering as well as the implications they have on operators and the impact it can have on your profitability.


Keynote Speaker:   Melissa Wilson

A principal at Technomic's advisory services, Melissa has more than 25 years of consulting experience in the foodservice industry. She works closely with senior leadership teams on determining the strategic implications from consumer and operator research engagements, as well as brand evolution opportunities, growth and expansion strategy, international market expansion, marketing strategy and competitive positioning. Melissa also leads Technomic's off-premise practice.


11am to 12:30pm: Lunch & Seminar 12:30pm to 2:30pm: Product Showcase


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Additional Information

Are you set up for success?
Takeout & Delivery are two of the fastest growing channels in the restaurant industry - let us help you as you set your business up for success!

Location and Venue

Sysco Columbia, LLC
131 Sysco Ct Columbia

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What to Expect

Over the past few years, there has been an incredibly rapid shift in consumer behavior, from what your customers expect from restaurants, to how - and - where - folks prefer to enjoy food from their favorite restaurants. Statistics reveal 86% of consumers are using off-premise channels at least once a month, and a third of consumers are using them more than they did a year ago. Now, more than ever, restaurants have an opportunity to significantly increase revenue through catering, carryout and delivery - and it's vital for all restaurants to pay attention to these changes. With technology as a key driver to the new dine-at-hone economy, and third-party delivery services impcating restaurant operations - how do you manage it all? Technomic advisor, Melissa Wilson, will share insights on how the delivery industry is shaping up and thoughts for ways restaurants cannot only survive, but thrive in this ever changing landscape.

We will cover:

  • The current state of off-premise dining, including consumer use of off-premise channels and key factors behind this shift
  • Update on the latest trends in takeout and food delivery
  • What's most important to consumers in online/mobile ordering
  • The impact of increasing off-premise orders on restaurant operations and profitability
  • Tips on how operators are adjusting operations to meet this demand and streamline execution
  • Key considerations when choosing a third-party delivery partner
  • Best practices for maintaining food safety and product integrity
  • Options for takeout containers and innovative packaging
  • Shop our vendor showcase for a full line of products and technology solutions

Please RSVP by February 14th if you would like to attend.

Check-in will begin at 11am the day of the event, lunch will be provided (please let us know ahead of time if you have any dietary restrictions or allergies).